Shipping Policy

Last Updated: June 2026

Welcome to Vonnori. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for information regarding order processing, shipping times, and delivery expectations.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• During peak seasons, promotions, or holidays, processing times may be slightly extended.

Shipping Rates

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website when available.

Estimated Delivery Times

Domestic Shipping

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days (where available)

International Shipping

• Standard International Shipping: 7–21 business days

• Express International Shipping: 3–10 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (if available). Tracking updates may take up to 48 hours to appear in the carrier's system.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, or additional fees imposed by their local government. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing your order. Vonnori is not responsible for delays or lost packages resulting from incorrect or incomplete address information provided by the customer.

Lost, Stolen, or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the delivery date. We will work with the shipping carrier to investigate the issue and assist in finding a resolution.

Vonnori is not responsible for packages marked as delivered by the shipping carrier but reported as lost or stolen afterward.

Delivery Delays

While we strive to ensure timely delivery, Vonnori cannot guarantee delivery dates and is not responsible for delays caused by:

• Shipping carriers

• Customs clearance procedures

• Weather conditions

• Natural disasters

• High-volume shipping periods

• Other circumstances beyond our control

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Vonnori Customer Support
Email:  store@vonnori.com

Thank you for shopping with Vonnori. We appreciate your trust and support.